dddjiji Privacy Policy

1. Introduction

This Privacy Policy ("Policy") governs the collection, processing, storage, and disclosure of personal data by dddjiji ("the Platform", "we", "us", "our") in connection with the online gaming services offered at dddjiji.org and any associated applications or subdomains (collectively, "the dddjiji Platform").

dddjiji operates in the Philippines and serves registered Filipino members who access our games, payment services, account features, and customer support. In the course of providing these services, dddjiji necessarily collects and processes certain personal data about you. This Policy explains how that data is handled and what your rights are under Philippine law — specifically the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

By registering a dddjiji account, completing the dddjiji Login process, making a deposit, or otherwise using the dddjiji Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described herein. This Policy should be read together with the dddjiji Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

dddjiji is the data controller responsible for the personal data collected through the dddjiji Platform. As data controller, dddjiji determines the purposes for which personal data is processed and the means by which such processing is carried out. dddjiji is registered and operates in compliance with applicable Philippine gaming and data privacy regulations.

For all data privacy inquiries, requests to exercise your rights under the Data Privacy Act, or complaints about how your personal data is handled by dddjiji, please contact our designated Data Protection Officer using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

dddjiji collects the following categories of personal data from members and platform visitors. The specific data collected in each category depends on the services you use and the stage of your relationship with the Platform.

3.1 Registration and Identity Data

When you create a dddjiji account, we collect the personal information you provide during the registration process, including:

• Full legal name as it appears on your Philippine government-issued identification document
• Date of birth (used to verify the mandatory 21+ age requirement)
• Email address
• Mobile number registered in the Philippines
• Residential address (city/municipality, province, and postal code)
• Username and encrypted password
• Preferred language and currency (Philippine Peso, PHP)

3.2 Know Your Customer (KYC) Data

To comply with Philippine anti-money laundering regulations and gaming compliance requirements, dddjiji collects additional identity verification data from members who request withdrawals or reach applicable transaction thresh olds, including:

• Scanned or photographed copy of a valid Philippine government-issued ID (PhilSys National ID, UMID, LTO Driver's Licence, Passport, SSS ID, PRC ID, or Postal ID)
• Selfie photograph holding the submitted ID alongside a handwritten note bearing your dddjiji username and the verification date
• Proof of address (utility bill, bank statement, or government correspondence dated within the last three months)
• Source of funds declaration where required by applicable regulations

3.3 Financial and Transaction Data

dddjiji records all financial transactions conducted through the Platform, including:

• Deposit and withdrawal amounts denominated in Philippine Peso (PHP)
• Payment method identifiers (GCash mobile number, Maya account reference, BPI, BDO, or Metrobank account details as required for transaction processing)
• Transaction timestamps, reference numbers, and processing status
• Bonus claims, wagering activity, and promotional transaction history
• Account wallet balance history

3.4 Gaming and Behavioural Data

dddjiji collects data about how you use the Platform, including:

• Games played, bet amounts, game outcomes, and session durations
• Sports betting selections across markets including PBA, NBA, UFC, and international events
• Platform navigation patterns and feature usage
• Responsible gaming tool activations, including deposit limit settings and self-exclusion requests
• Customer support interaction history

3.5 Technical and Device Data

When you access the dddjiji Platform, we automatically collect certain technical data including your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URLs, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation purposes.

4. How We Collect Your Data

dddjiji collects your personal data through the following channels:

• Directly from you — through the registration form, dddjiji Login interface, KYC document submission portal, cashier page, customer support communications, and responsible gaming tools;
• Automatically — through cookies, browser local storage, server logs, and similar tracking technologies when you visit or use the dddjiji Platform;
• From payment providers — GCash, Maya, BPI, BDO, and Metrobank transmit transaction confirmation and payment reference data to dddjiji upon successful processing of deposits and withdrawals;
• From identity verification providers — third-party KYC verification services may provide dddjiji with document authenticity assessments and identity match scores based on the documents you submit;
• From game providers — certified game providers transmit game session results, bet records, and RNG certification data to dddjiji in real time;
• From regulatory databases — where required by applicable Philippine gaming regulations, dddjiji may check member details against relevant regulatory registers or watchlists.

5. Purposes and Legal Basis for Processing

dddjiji processes your personal data only where a lawful basis exists under the Philippine Data Privacy Act and its Implementing Rules and Regulations. The table below summarises the primary purposes for which your data is processed and the corresponding legal basis for each.

Where dddjiji relies on your consent as the legal basis for processing (for example, for direct marketing communications), you have the right to withdraw that consent at any time by updating your communication preferences in your dddjiji account settings or by contacting our Data Protection Officer.

6. Data Sharing and Disclosure

dddjiji does not sell your personal data to third parties for commercial purposes. However, we share your personal data with the following categories of recipients where necessary to operate the Platform, comply with legal obligations, or protect our legitimate interests:

6.1 Service Providers and Processors

dddjiji engages trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include KYC and identity verification providers, payment processors (GCash, Maya, BPI, BDO, Metrobank), certified game providers, cloud infrastructure providers, fraud detection services, and customer support platform vendors. All service providers are contractually required to process your data only as instructed by dddjiji and to maintain appropriate security standards.

6.2 Regulatory and Law Enforcement Authorities

dddjiji is required to disclose certain member data to Philippine regulatory authorities and law enforcement agencies where mandated by law. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and its amendments, disclosures required by the Philippine Amusement and Gaming Corporation (PAGCOR) or other applicable gaming regulators, responses to valid court orders and subpoenas, and disclosures required to prevent or investigate fraud, money laundering, or other illegal activity.

6.3 Group Companies and Business Transfers

Your personal data may be shared with entities within the dddjiji corporate group where necessary for the provision of services. In the event of a merger, acquisition, or sale of dddjiji's business or assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

6.4 With Your Consent

dddjiji will share your personal data with other third parties only where you have provided explicit informed consent to such sharing, and only for the specific purposes disclosed at the time your consent is obtained.

7. Cookies and Tracking Technologies

dddjiji uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the dddjiji website. They help us remember your preferences, keep you logged in to your dddjiji account, detect fraudulent activity, and understand how members use the Platform.

7.1 Categories of Cookies Used

• Strictly Necessary Cookies — Required for the Platform to function. These include session authentication cookies that keep you logged in via dddjiji Login and security cookies used for fraud detection. These cannot be disabled.
• Functional Cookies — Used to remember your preferences such as language settings, game display options, and responsible gaming limit configurations.
• Analytics Cookies — Used to collect aggregated information about how members navigate and use the Platform, enabling dddjiji to improve the user experience. These do not identify you individually.
• Marketing Cookies — Used to deliver relevant dddjiji promotional content to you based on your platform activity and preferences, where you have provided consent.

7.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dddjiji Platform, including your ability to log in, access games, or use the cashier. Instructions for managing cookies are available in the help documentation of your specific browser.

8. Data Retention

dddjiji retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements. The following retention periods apply as a general guide:

• Account and registration data — Retained for the duration of your active dddjiji account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• KYC documents — Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in accordance with AMLA requirements.
• Transaction and financial records — Retained for a minimum of five (5) years from the date of each transaction.
• Gaming session records — Retained for up to three (3) years from the date of each gaming session for dispute resolution and responsible gaming monitoring purposes.
• Customer support records — Retained for up to three (3) years from the date of each interaction.
• Marketing consent records — Retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with dddjiji's data disposal procedures, unless continued retention is required by law or for the establishment, exercise, or defence of legal claims.

9. Data Security

dddjiji implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Industry-standard SSL/TLS encryption for all data transmitted between your device and the dddjiji Platform;
• Encryption of sensitive data fields (including passwords and payment references) at rest using strong cryptographic algorithms;
• Role-based access controls limiting access to personal data to dddjiji staff who require it to perform their job functions;
• Multi-factor authentication requirements for all internal dddjiji systems that store or process member personal data;
• Regular security assessments, penetration testing, and vulnerability scanning of the dddjiji Platform;
• Incident response procedures enabling dddjiji to detect, investigate, and notify affected members and the National Privacy Commission of data breaches within the timeframes required by the Data Privacy Act.

While dddjiji takes all reasonable steps to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your dddjiji Login credentials and for notifying us promptly if you suspect any unauthorised access to your account.

10. Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dddjiji. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.

10.1 Right to Be Informed

You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy fulfils that obligation. dddjiji will notify you of any material changes to this Policy before they take effect.

10.2 Right to Access

You have the right to request a copy of the personal data that dddjiji holds about you, along with information about how that data is being processed. dddjiji will respond to verified access requests within fifteen (15) business days.

10.3 Right to Rectification

You have the right to request correction of any personal data held by dddjiji that is inaccurate, incomplete, or outdated. You may update certain account details directly through your dddjiji account dashboard. For changes to identity documents or other sensitive records, please contact our Data Protection Officer.

10.4 Right to Erasure

You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent has been withdrawn, or where processing is unlawful. Please note that dddjiji may be required by law to retain certain data (for example, for AML compliance) and cannot erase such data in response to erasure requests until the applicable retention period has expired.

10.5 Right to Object

You have the right to object to processing of your personal data based on dddjiji's legitimate interests, including for direct marketing purposes. Where you object to marketing communications, dddjiji will cease sending such communications within a reasonable time following receipt of your objection.

10.6 Right to Data Portability

Where technically feasible and where processing is based on consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

10.7 Right to Lodge a Complaint

If you believe that dddjiji has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. dddjiji encourages you to contact us first so that we have the opportunity to address your concern directly.

11. Children and Minors

The dddjiji Platform is strictly prohibited to persons under 21 years of age in accordance with Philippine gaming regulations. dddjiji does not knowingly collect or process personal data from individuals under 21. If dddjiji becomes aware that personal data has been collected from a person below the mandatory age threshold, the affected account will be immediately suspended and the data will be handled in accordance with applicable regulatory requirements.

dddjiji strongly encourages parents and guardians to supervise the online activities of minors and to take appropriate steps to prevent access to age-restricted gaming platforms. If you believe a minor has registered a dddjiji account, please contact us immediately at the details in Section 15.

12. Cross-Border Data Transfers

In the course of providing services on the dddjiji Platform, some of your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where dddjiji's cloud infrastructure providers or game providers operate servers in other jurisdictions. Where such cross-border transfers occur, dddjiji takes steps to ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act.

These safeguards may include binding contractual clauses in data processing agreements with international service providers, transfers to countries recognised by the National Privacy Commission as providing adequate data protection, or other mechanisms permitted under applicable Philippine data privacy regulations.

13. Third-Party Services and Links

The dddjiji Platform integrates with third-party services including certified game providers, payment processors, and identity verification platforms necessary to deliver our gaming services to Filipino members. These third parties process your data in accordance with their own privacy policies and applicable data processing agreements with dddjiji.

dddjiji is not responsible for the privacy practices of third-party game providers or payment processors once data is transmitted to those providers for the purpose of service delivery. However, all third-party providers engaged by dddjiji are contractually required to maintain appropriate data security standards and to use your personal data only for the specific purposes authorised by dddjiji.

14. Changes to This Privacy Policy

dddjiji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or business operations. When material changes are made, dddjiji will notify registered members through a notice displayed upon next login, an email to your registered address, or a notification through your dddjiji account dashboard.

The effective date at the top of this Policy indicates when the current version came into force. Continued use of the dddjiji Platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this Policy periodically. The most current version will always be available at dddjiji.org/privacy-policy.

15. Contact and Complaints

For all privacy-related enquiries, requests to exercise your data subject rights, or complaints about how dddjiji handles your personal data, please contact our Data Protection Officer using the details below. We are committed to addressing all privacy concerns promptly and in good faith.

If you are not satisfied with dddjiji's response to your privacy complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012.